I tried to download my covid certificate tonight and entered all the information it asked for before after a few winutes it came back saying I couldn’t be found 🤔 and to go back and check my details. Although I knew they were all correct I did go back and check my answers and then hit enter again, only to get the same response telling me I could not be found. So they digitally check your picture against your passport or driving licence, then they get my CHI Number and email address, they come back with same message.
I tried to download my covid certificate tonight and entered all the information it asked for before after a few winutes it came back saying I couldn’t be found 🤔 and to go back and check my details. Although I knew they were all correct I did go back and check my answers and then hit enter again, only to get the same response telling me I could not be found. So they digitally check your picture against your passport or driving licence, then they get my CHI Number and email address, they come back with same message.